Shipping and Returns

We accept returns within 30 days of placing your order. If you received a damaged or defective item, please Contact via darkcandyasylum@hotmail.com Orders cannot be shipped to P.O. Boxes, or outside of New Zealand or Australia. RETURN POLICY We accept returns within 30 days of placing your order. Items must be unworn and unwashed with their original packaging and tags. FOR EXCHANGES Please contact directly via darkcandyasylum@hotmail.com. Exchanges may be accepted with prior approval. PROCESSING TIME Once your return has been delivered to our facility, it can take up to 7 business days to process. Standard shipping 5 to 10 business days. PRE ORDERS Don't have your size in stock? no worries. hit the pre order button and let us take care of it. Although we would like to get your product to you ASAP, pre orders can take a little longer. PROBLEM WITH AN ORDER contact us directly via darkcandyasylum@hotmail.com

Contact Us

Open hours
Mond - Fri 10:00 AM — 5:00 PM